For laboratories operating under a quality management system (e.g., GLP, GCP, GMP, ISO 17025, and ISO 15189)
service qualification is required. For this reason, VELP provides the IQ/OQ/PQ protocols, guaranteeing the
installation, operation, and performance of instruments in accordance with the manufacturer's specifications.
Due to national regulations or customer requirements, it is often mandatory to perform an annual performance certification of the analytical instrument. This verification can be performed by VELP’s Customer Assistance Team in order to guarantee that the instrument still meets factory standards.
A properly planned and managed qualification and maintenance service is the best way to avoid non-compliance declarations and ensure that equipment is correctly performing and producing
high-quality data.
Qualifications are important for all laboratories, even those that do not operate in a regulated environment.