We take care of your instrument from the sales to the delivery and provide you with professional consulting and support during the installation.
Professional installation and integration of your new VELP product into the laboratory is the first step toward years of excellent performance
VELP's highly trained and experienced engineers not only instruct you with comprehensive start-up training on the instrument's functions but also configure your system letting you start working on it right away.
Our specialists will provide you with a training course in technical basics and routine maintenance that you can perform on your own. Regular maintenance of your systems will increase their lifespan and help reduce operating costs.
If necessary, VELP will also support you on specific application requirements upon request, so that you can use your instrument as effectively and efficiently as possible in the future.
For laboratories requiring a quality management system (e.g., GLP, GCP, GMP, ISO 17025, and ISO 15189) the qualification service
is mandatory. For this reason, VELP can provide the IQ/OQ/PQ protocols during the installation to guarantee that your instruments are installed, operating, and performing according to the manufacturer’s specifications.